Terms of Service
RemadeHQ
Operated by Sunshine Superior Services LLC
Contact: info@remadehq.com
Effective Date: October 17, 2026
Jurisdiction: United States
1. Acceptance of Terms
Welcome to RemadeHQ, a military-to-civilian transition consulting service operated by Sunshine Superior Services LLC, a Florida limited liability company.
These Terms of Service (“Terms”) govern your access to and use of the RemadeHQ website, consulting programs, digital resources, communications, and related services.
By accessing our website, enrolling in a program, or using our services, you agree to these Terms and acknowledge our Privacy Policy.
Enrollment in a paid consulting program may require acceptance of a separate Customer Agreement and Payment Authorization. Those documents govern the specific enrollment and billing terms. In the event of a conflict, the signed Customer Agreement controls the terms of the purchased service, except where applicable law requires otherwise.
If you do not agree to these Terms, you should not enroll in or use our services.
2. About RemadeHQ
RemadeHQ provides personalized transition consulting services designed to assist military service members preparing to separate or retire from military service.
Our services focus on helping members assess their current circumstances, identify available resources, establish realistic objectives, and develop actionable strategies for civilian life.
Depending on the member's individual needs and enrolled services, consulting may address:
Career development and civilian employment preparation.
Financial readiness and transition budgeting.
Education, certifications, and professional development.
Military and veteran benefits awareness.
Personal goals, family considerations, and relocation planning.
Transition readiness, accountability, and progress tracking.
RemadeHQ provides educational resources, strategic planning, organizational assistance, and consulting guidance. We do not guarantee employment, financial outcomes, government benefit approvals, educational admission, or any specific transition result.
3. Program Enrollment and Eligibility
RemadeHQ's primary consulting program is designed around an anticipated six-month transition period.
Individuals enrolling in paid services must be at least 18 years old and capable of entering into a legally binding agreement.
Enrollment requires the submission of accurate information reasonably necessary to assess member needs and deliver consulting services.
RemadeHQ reserves the right to decline enrollment where services are unavailable, the requested assistance falls outside our scope, or participation would violate applicable law.
Enrollment does not establish an employment relationship, fiduciary relationship, legal representation, or government-agency relationship between RemadeHQ and the member.
4. Program Pricing and Payment Authorization
The RemadeHQ transition program is offered at $119.99 per month for an anticipated six-month program duration.
Members authorize recurring monthly payments beginning on the disclosed initial billing date.
The following conditions apply:
Monthly enrollment is $119.99, with a maximum of six scheduled monthly program payments unless the member cancels earlier.
Members may cancel at any time without being responsible for remaining future monthly payments.
Applicable processing fees, additional charges, and taxes may apply only where legally permitted and disclosed before payment authorization.
Payment information may be securely processed through authorized third-party payment providers.
The program does not automatically renew after six months.
Any separate services or purchases require additional disclosure and authorization.
RemadeHQ will not impose undisclosed charges or unilaterally increase the agreed monthly program price during an active enrollment.
Members are responsible for ensuring their authorized payment method remains valid during their enrollment.
If a scheduled payment fails, RemadeHQ may temporarily suspend future consulting services after providing notice and a reasonable opportunity to resolve the payment issue.
No additional late-payment penalties are imposed under these Terms.
5. Cancellation Policy
Members may cancel their RemadeHQ enrollment at any time.
Cancellation requests may be submitted by email to:
A cancellation request must identify the member's account and clearly communicate the request to discontinue enrollment.
Cancellation becomes effective when RemadeHQ receives the request, subject to any applicable legal requirements. Future recurring charges will stop, provided the cancellation request is received before the next charge is submitted for processing.
Members are not responsible for unpaid future program months following an effective cancellation.
Cancellation does not automatically reverse payments previously processed or eliminate legitimate outstanding charges incurred before cancellation.
Members may continue receiving applicable services through the end of their current paid billing period, subject to these Terms.
If a recurring payment is improperly processed after an effective cancellation, RemadeHQ will review and correct the charge as required by applicable law.
The program automatically concludes after six months without renewal or further recurring charges.
6. Refund Policy
All payments made to RemadeHQ are final and nonrefundable, except where required by applicable law.
Members acknowledge that consulting services may involve reserved appointment time, preparation, assessments, individualized planning, and access to resources.
Canceling enrollment does not entitle a member to a refund of amounts previously paid.
RemadeHQ does not provide prorated refunds for partially used billing periods solely because a member chooses to discontinue participation.
This policy does not limit any nonwaivable consumer rights or remedies arising from unlawful charges, services not provided, material nonperformance, or other circumstances where a refund is legally required.
Refund-related inquiries may be directed to info@remadehq.com.
7. Scope and Limitations of Consulting Services
RemadeHQ provides transition strategy, education, organizational assistance, and consulting guidance.
Our services are not intended to replace professional advice or services provided by licensed or otherwise authorized professionals.
Financial Guidance: Information concerning budgeting, financial readiness, and transition planning is educational and does not constitute individualized investment, securities, tax, or regulated financial advice.
Legal Guidance: RemadeHQ does not provide legal representation or legal advice. Members requiring legal assistance should consult a qualified attorney.
Medical and Mental Health Matters: Any discussion of health, wellness, or personal readiness is for transition-planning purposes and does not constitute medical diagnosis, treatment, or mental health care.
Military and Veteran Benefits: RemadeHQ may provide publicly available information and general guidance concerning military and veteran benefits. We do not determine eligibility, guarantee approvals, or act as an accredited representative before the Department of Veterans Affairs.
Members remain responsible for confirming eligibility, deadlines, requirements, and final decisions with the relevant government agencies, employers, educational institutions, or licensed professionals.
8. Member Responsibilities
Members agree to participate in the program responsibly and provide accurate, current, and relevant information.
Members are responsible for independently evaluating recommendations, attending scheduled appointments, completing agreed action items, and making decisions concerning their personal, professional, and financial circumstances.
RemadeHQ relies on information supplied by members when developing individualized transition strategies.
Incomplete, inaccurate, or outdated information may affect the relevance and reliability of recommendations.
Members must not submit classified information, restricted military operational information, confidential government documents, or information they are not authorized to disclose.
Members are also responsible for reviewing applicable military regulations and command requirements before engaging in outside activities or making decisions that may affect their military obligations.
9. Scheduling and Service Availability
Consultations are scheduled according to program requirements, consultant availability, and applicable scheduling procedures.
Members should provide reasonable notice when requesting to reschedule appointments.
RemadeHQ may reschedule appointments due to operational circumstances, consultant availability, emergencies, technical issues, or other legitimate business reasons.
We will make reasonable efforts to communicate material scheduling changes and provide alternative arrangements when appropriate.
Temporary interruptions do not automatically constitute a failure to deliver services, provided RemadeHQ makes reasonable efforts to fulfill its contractual obligations.
If RemadeHQ cannot provide material services for which a member has paid, the matter will be addressed in accordance with the Customer Agreement and applicable law.
10. Artificial Intelligence and Digital Tools
RemadeHQ may use artificial intelligence, automated workflows, and other technology-assisted systems to support assessments, planning, research organization, and document preparation.
These technologies are intended to assist consultants in preparing individualized recommendations and deliverables.
AI-assisted materials may contain errors, incomplete information, or recommendations that require additional verification.
Finalized consulting deliverables are subject to human review.
Members acknowledge that technology-assisted recommendations are informational and do not replace their independent judgment or appropriate professional advice.
Personal information processed in connection with these systems is subject to our Privacy Policy.
RemadeHQ does not guarantee that AI-assisted systems or digital services will operate without interruption or error.
11. Intellectual Property
All original RemadeHQ website content, trademarks, branding, service materials, consulting frameworks, educational resources, templates, assessment methods, and proprietary systems are owned by Sunshine Superior Services LLC or their respective lawful owners.
These materials are protected by applicable intellectual property laws.
Members receive a limited, personal, nonexclusive, nontransferable license to use consulting materials and individualized deliverables provided through their enrollment for their own transition planning and professional development.
Members may use their personal transition plans, resumes, career materials, and other individualized deliverables for legitimate personal purposes.
Members may not reproduce, distribute, resell, commercially exploit, or represent RemadeHQ's proprietary materials or methodologies as their own without prior written authorization.
Members retain ownership of personal information and original materials they submit. By providing those materials, members authorize RemadeHQ to use them as reasonably necessary to deliver the requested services, subject to our Privacy Policy.
12. Confidentiality and Privacy
RemadeHQ recognizes that consulting engagements may involve personal, professional, financial, military, and other sensitive information.
We maintain reasonable procedures intended to protect member confidentiality and restrict access to information based on legitimate operational needs.
Member information is collected, processed, retained, and disclosed in accordance with our Privacy Policy and applicable law.
We may use authorized service providers to support payment processing, scheduling, communications, customer management, and related functions.
Members acknowledge that no electronic communication or information-storage system can be guaranteed to be completely secure.
Additional information regarding personal data handling and privacy rights is available in our Privacy Policy.
13. Independent Business and Government Non-Affiliation
RemadeHQ is a privately operated consulting service.
RemadeHQ is not affiliated with, endorsed by, sponsored by, or operated by the United States Department of Defense, Department of Veterans Affairs, or any branch of the United States Armed Forces.
References to military organizations, government agencies, benefits programs, and public resources are provided for informational purposes.
Military service members are not required to purchase RemadeHQ services to access official military transition assistance, government benefits, or publicly available veteran resources.
Members are encouraged to utilize applicable government-sponsored transition programs and other available resources.
14. No Guarantee of Results
RemadeHQ is committed to providing professional, individualized, and structured transition consulting services.
However, outcomes depend on circumstances outside our control, including member participation, qualifications, economic conditions, employer decisions, institutional requirements, government eligibility determinations, and individual actions.
RemadeHQ does not guarantee:
Employment offers, interviews, promotions, or specific compensation.
Approval of military, veteran, educational, or government benefits.
Admission to educational institutions or certification programs.
Financial improvement, debt reduction, or particular investment outcomes.
Achievement of specific personal or professional objectives.
Any examples of successful outcomes are illustrative and do not constitute guarantees of future results.
15. Acceptable Use
Members and website visitors agree not to misuse RemadeHQ services, systems, materials, or communication channels.
Prohibited conduct includes providing fraudulent information, impersonating another person, attempting unauthorized system access, distributing malicious software, harassing consultants or other members, or using RemadeHQ materials for unlawful commercial activities.
RemadeHQ may restrict or terminate access when necessary to address material violations of these Terms, security threats, fraudulent activity, or unlawful conduct.
Where appropriate, RemadeHQ will provide notice and a reasonable opportunity to address the issue.
Any resulting billing adjustments or refunds will be determined under the Customer Agreement and applicable law.
16. Third-Party Services and Resources
RemadeHQ may recommend or reference external employers, educational institutions, veteran organizations, financial resources, government websites, and other third-party services.
Unless expressly disclosed, RemadeHQ does not control or endorse these organizations.
Third-party services may be governed by separate agreements, eligibility requirements, fees, and privacy policies.
Members are responsible for independently reviewing those terms before participating in external programs or disclosing information.
RemadeHQ is not responsible for independent decisions or actions taken by unaffiliated third parties.
17. Disclaimer of Warranties
To the extent permitted by applicable law, RemadeHQ provides its website, informational materials, and digital resources on an “as available” basis.
We do not guarantee uninterrupted website access, error-free technology, or the accuracy of every third-party resource.
This disclaimer does not eliminate RemadeHQ's contractual obligations to provide purchased consulting services with reasonable care and in accordance with applicable law.
Nothing in these Terms excludes warranties, rights, or remedies that cannot lawfully be waived.
18. Limitation of Liability
To the maximum extent permitted by applicable law, Sunshine Superior Services LLC and its authorized representatives will not be liable for indirect, incidental, special, or consequential damages arising from the use of RemadeHQ services, including lost employment opportunities, anticipated earnings, or other speculative financial benefits.
To the extent legally permitted, RemadeHQ's aggregate contractual liability arising from a member's enrollment will not exceed the total amount that member paid for RemadeHQ services during the six months preceding the event giving rise to the claim.
This limitation does not apply where prohibited by law and does not limit liability that cannot legally be excluded, including liability for fraud, willful misconduct, or other conduct for which limitations are unenforceable.
Members retain all nonwaivable statutory consumer protections and remedies.
19. Suspension and Termination
RemadeHQ may suspend or terminate services when reasonably necessary due to material violations of these Terms, fraudulent activity, unlawful conduct, security concerns, or significant disruptions to normal operations.
Where appropriate, members will receive notice explaining the reason for suspension or termination.
If RemadeHQ permanently discontinues a member's enrollment, future recurring billing will stop.
Refunds or adjustments for any paid but undelivered services will be handled according to applicable law and the Customer Agreement.
Provisions concerning intellectual property, confidentiality, limitations of liability, dispute resolution, and other terms that reasonably should survive termination will remain effective to the extent legally permitted.
20. Dispute Resolution
Members experiencing concerns regarding billing, service delivery, enrollment, or other matters are encouraged to contact RemadeHQ directly.
Email: info@remadehq.com
RemadeHQ will make reasonable efforts to review concerns and work toward a good-faith resolution.
Before initiating formal legal proceedings, the parties are encouraged to attempt informal resolution, except where immediate legal action is necessary or applicable law provides otherwise.
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles, except where mandatory consumer protection laws or other applicable legal requirements provide otherwise.
Any legal proceedings will be brought before a court with appropriate jurisdiction and venue under applicable law.
Nothing in this section prevents members from exercising legally protected rights or filing complaints with appropriate regulatory authorities.
21. Modifications to Services and Terms
RemadeHQ reserves the right to modify its website, services, program offerings, and these Terms as business operations evolve.
Changes will be reflected through an updated effective date.
Material changes affecting existing member agreements, payment obligations, or legally protected rights will be subject to applicable notice and consent requirements.
Changes will not retroactively increase an existing member's agreed program price or remove established cancellation rights.
Continued use of the website after an applicable update may constitute acceptance of revised website terms where legally permitted.
22. Contact Information
Questions regarding these Terms of Service, program enrollment, billing, or general operations may be directed to:
RemadeHQ
Operated by Sunshine Superior Services LLC
Florida, United States
Email: info@remadehq.com
Website: www.remadehq.com
Business Mailing Address:
Sunshine Superior Services LLC
6625 Argyle Forest Blvd
Ste 4 #1041
Jacksonville, FL 32244
United States